Install your eSIM on an Android phone

Written for Android 16. Menu names vary between phone makers. Have a Samsung or a Pixel? Their own guides are more exact.

Before you start

Install it at home, on Wi-Fi, before you travel. The install needs internet.
Keep your order page open: it has your install link, QR code and codes. Find your order
Your phone must support eSIM and not be locked to a carrier. Check your phone
Samsung or Google Pixel? Samsung guide · Pixel guide

Option 1: one tap on the phone itself

The quickest way, on Android 10 and later.

Open your order page on the phone you'll travel with.
Tap Install on this phone. The phone's eSIM set-up opens.
Confirm, and follow the steps under “While it installs”.

Option 2: scan the QR code

Open your order page on another screen, such as a computer or tablet.
On the phone, open Settings and find the SIM settings. They're usually under Network & internet › SIMs, Connections › SIM manager or Mobile networks.
Choose to add an eSIM (Add eSIM, Add SIM or Download a SIM), then scan the QR code on your order page.

Option 3: enter the details by hand

Use this if you can't scan, for example if you only have the one phone.

Start adding an eSIM, as in option 2.
When the camera opens, look for Enter code, Enter it manually or Need help?, and enter the activation code. If the phone asks for the SM-DP+ address separately, enter that too.
Copy your details from here:
SM-DP+ address
Shown on your order page
Activation code
Shown on your order page
Open this guide from your order page to copy your own, or find your order.

While it installs

Name the line landfall if the phone offers, so it's easy to find.
If the phone asks which SIM to use for calls, messages or mobile data, keep your usual SIM for now.
Leave the landfall line switched off until you land.

When you land

In your SIM settings, switch the landfall line on.
Turn on Roaming (or Data roaming) for the landfall line. Travel eSIMs always roam, even where the network is local.
Set the landfall line as your mobile data SIM.
Give it a minute to find a network. Still nothing? Turn Aeroplane mode on, wait ten seconds, and turn it off.

Didn't work?

It says "No SIM" or "SIM not supported": Will a Landfall eSIM work on my phone?
No data after landing: It isn't connecting. What should I check?
Not sure when your days start: When do my days start?
The code was refused, or the install stopped halfway: don't try the code again. Contact us with your order number and a screenshot.

Still stuck? Contact us, every day, 8am to 8pm Sydney time.

Install your eSIM on an Android phone · landfall