Install your eSIM on a Google Pixel

• Install it at home, on Wi-Fi, before you travel. The install needs internet.
• Keep your order page open: it has your install link, QR code and codes. Find your order
• Your phone must support eSIM and not be locked to a carrier. Check your phone

The quickest way, on Android 10 and later.

1. Open your order page on the phone you'll travel with.
2. Tap Install on this phone. The phone's eSIM set-up opens.
3. Tap Download or Next, and follow the steps under “While it installs”.

1. Open your order page on another screen, such as a computer or tablet.
2. On the Pixel, open Settings › Network & internet › SIMs.
3. Tap Add SIM (or the + button), then Download a SIM instead? › Next.
4. Point the camera at the QR code on your order page.

Use this if you can't scan, for example if you only have the one phone.

1. Open Settings › Network & internet › SIMs › Add SIM, then Download a SIM instead? › Next.
2. Below the camera, tap Need help? or Enter it manually, and enter the activation code.
3. Copy your details from here:

   SM-DP+ address

   Shown on your order page

   Activation code

   Shown on your order page

   Open this guide from your order page to copy your own, or find your order.

1. Name the line. When it's added, tap it in Settings › Network & internet › SIMs, choose the pencil next to its name, and type landfall.
2. If the Pixel asks Use landfall? or which SIM to use for mobile data, keep your usual SIM for now.
3. Turn Use SIM off for landfall until you land.

1. Open Settings › Network & internet › SIMs › landfall, and turn on Use SIM.
2. In the same screen, turn on Roaming. Travel eSIMs always roam, even where the network is local.
3. Turn on Mobile data for landfall, and choose it when the Pixel asks which SIM to use for data.
4. Give it a minute to find a network. Still nothing? Turn Aeroplane mode on, wait ten seconds, and turn it off.

• It says "No SIM" or "SIM not supported": Will a Landfall eSIM work on my phone?
• No data after landing: It isn't connecting. What should I check?
• Not sure when your days start: When do my days start?
• The code was refused, or the install stopped halfway: don't try the code again. Contact us with your order number and a screenshot.

Still stuck? Contact us, every day, 8am to 8pm Sydney time.